Document 11021498
Mazda Connected Services - Frequently Asked Questions (FAQ)
Document 11021499
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF Climate Control 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or "\".
Document 11022624
Some customers may notice water in the trunk after a car wash or heavy rain. This may be caused by insufficient sealing performance of the trunk lid weatherstrip. Due to improper installation of weatherstrips, the lip of the weatherstrip may lean toward the inside of the trunk, resulting in insufficient sealing performance.
Document 11022717
Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assist with repairs.
Document 11022718
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Document 11022725
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF Climate Control 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or "\".