Document 11019242
Service News - Honda has received reports of broken fuel fill door clips. From our investigation, Honda has found that the reason could be customers are trying to pull open the fuel fill door, not realizing it's been locked by the Walk Away Auto Lock feature. When activated, the Walk Away Auto Lock feature locks all the doors, including the fuel fill door, when your customer walks away from the vehicle with the key fob. Pulling on the fuel fill door while it's locked can break the clip. To fix this issue, the fuel fill door clip must be replaced.
Document 11019865
Service News - From our investigation, we've found the reason could be customers are trying to pull open the fuel fill door, not realizing it's been locked by the Walk Away Auto Lock feature. When activated, the Walk Away Auto Lock feature locks all the doors, including the fuel fill door, when your customer walks away from the vehicle with the key fob. Pulling on the fuel fill door while it's locked can break the clip.
Document 11021744
Service Bulletin - Oil leak at timing chain tensioner inspection cover due to possible insufficient sealant adhesion on inspection cover.
Document 11026971
Dealer Message - Some customers have reported a pop-up message on the audio unit display stating: Please insert USB drive containing valid software license file and press OK button. When this message appears, the audio unit becomes unresponsive. The rear-view camera remains functional.
Document 11026972
Dealer Message - Some customers have reported a pop-up message on the audio unit display stating: Please insert USB drive containing valid software license file and press OK button. When this message appears, the audio unit becomes unresponsive. The rear-view camera remains functional.
Document 11026975
Tech Line Summary - Customers who have purchased the Accessory CarPlay /Android Auto upgrade are complaining that a pop-up message appears on the audio unit display stating, Please insert USB drive containing valid software license file, and press OK button. When this message is displayed, the audio unit is not responsive to control inputs, however the rear-view camera remains fully functional.