Ratings describe a tested configuration, not the condition or crash history of this individual used vehicle. Compare NHTSA overall and frontal ratings only within the same vehicle class and within 250 pounds of curb weight.
Source: NHTSA 5-Star Safety Ratings · Record 18465. Retrieved Oct 26, 2026.
Autorrive assessment
A complete, matched NHTSA crash-test record is needed for an Autorrive score.
Additional independent testing
IIHS evaluates crash protection, crash prevention and equipment using its own tests and grading system.
A verified independent assessment is not yet included in this report. NHTSA results above remain separate from an Autorrive composite score.
Safety features
Yes = VIN reported. Standard = manufacturer’s model guide. Optional = installation unconfirmed. Tap ⓘ for details.
Active Safety & Crash Avoidance
Automatic emergency braking (AEB) Yes
Forward collision warning (FCW) Yes
Blind-spot warning (BSW) Optional
Lane-keeping assist (LKA) Yes
Lane-departure warning (LDW) Yes
Rear cross-traffic alert Dealer reported
Pedestrian & cyclist detection Partial
Additional reported safety equipment · 13 +
Seat beltsManufacturer reported · Manual
Blind-spot interventionOptional
Pedestrian alert soundStandard
Tire-pressure monitoringManufacturer reported · Direct
Daytime running lightsStandard
Automatic high-beam switchingStandard
Low-beam headlightsManufacturer reported · LED
Rear visibility systemStandard
Rear automatic emergency brakingStandard
Automatic reverse systemStandard
Collision AvoidanceDealer listed
Parking AssistDealer listed
Side-Impact Air BagsDealer listed
Equipment does not establish crash performance. Driver assistance requires an attentive driver. Confirm optional equipment and connected-service activation with the dealer. Manufacturer data: NHTSA VIN decode, checked Oct 26, 2026.
Recalls, investigations and service information +
Open safety recalls
A current VIN-specific recall result is not available in this report. Crash-test ratings do not establish whether recalls have been repaired. Ask the dealer for the current recall status and completed repair records for this VIN.
VIN: W1NKM4HB5PU032920
Matched year, make and model · not VIN-specific
NHTSA investigations and service information
Defect investigations
0 NHTSA investigations found for this model year
Manufacturer communications
4 communications found for this model year
These records can include service bulletins, repair instructions, campaigns, warranty extensions, software updates and other manufacturer notices. The total is not a problem rate or reliability score.
View example records
Document 10231024
Complaint - AIRMATIC fault message in instrument cluster - Compressor inoperative, 40A compressor fuse possibly triggered. - Vehicle level is not adjusted correctly, the vehicle possibly leans at an angle Cause Moisture in the compressor freezes at temperatures below zero and may block the compressor. As a result, the starting current when the compressor starts up is too high. Fuse is triggered Remedy Replace compressor, fuse, and relay. Update software and SCN coding. Please invoice the case using damage code 32671 73. Addition: Unscrew pressure line between compressor and valve block and check for moisture. If there is moisture in the pressure line, it can be assumed that there is also moisture in the AIRMATIC valve block. Replace AIRMATIC valve unit.
Document 10231032
Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so that the tailgate no longer opens as a result of a long press on the button, but by double-clicking on the button instead.
Document 10231035
Complaint Sliding sunroof panel of panoramic sliding sunroof reversed (temporarily, once, or multiple times) during closing process, without entrapment event. Cause Cause remains open. For analysis, the information from the control unit log of the panoramic roof control unit (TSSR254) is required via a TIPS case. Remedy Further analyses Requirement: The teach-in run for the automatic reversing function of the panoramic roof via XENTRY has still NOT been carried out Please perform the following steps: 1. Create a TIPS case 2. Create control unit log of panoramic roof control unit (TSSR223, A98, PSD) (prerequisite: add-on 25071) and attach to TIPS case Remedy Standardize panoramic roof with diagnostic system and carry out teach-in run for automatic reversing function.
Evidence before awards. Autorrive Top Safety Picks are evaluated within a model year and category only when sufficient comparable evidence is available. Find another safety report →
Vehicle information checked Oct 27, 2026. Model-level information is identified separately from equipment reported for this VIN.
Vehicle specifications
Specifications and features
VIN-decoded specifications
Engine horsepower
255 hp
Gross vehicle weight rating
Class 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg)
Curb weight
4,277 lb
Dealer-provided specifications
Engine
2.0L inline-4 Turbo
Dealer-listed features 22
Collision Avoidance
Backup Camera
Rear Cross Traffic Alert
Parking Assist
Side-Impact Air Bags
Bluetooth
AWD
Cruise Control
Remote Cargo Access
Push Start
Remote Start
Homelink
Keyless Entry
Android Auto
Apple Car Play
Heated Seats
Power Seats
Automatic Climate Control
Leather Seats
Navigation System
Panoramic Sun Roof
Sunroof/Moonroof
VIN-decoded details come from NHTSA vPIC. Features are listed by the dealer for this vehicle; confirm equipment with the dealer.
Exact VIN decode
Factory configuration and equipment
Vehicle type
MULTIPURPOSE PASSENGER VEHICLE (MPV)
Doors
4
Engine
2L · 4-cylinder · In-Line
Engine manufacturer
Mercedes-Benz AG
Engine model
M254
Engine cooling
Water
Valve train
Dual Overhead Cam (DOHC)
Turbo
Yes
Manufactured in
SINDELFINGEN, GERMANY
Source: NHTSA vPIC. Decoded Oct 27, 2026. Blank fields are omitted because manufacturer VIN reporting varies.
Anti-lock brakes (ABS) Yes
Electronic stability control (ESC) Yes
Brake assist Yes
Traction control Yes
Adaptive cruise control (ACC) Optional
Lane centering assistance Optional
Backup / rearview camera Dealer reported
Adaptive headlights Yes
Passive Safety & Structural Protection
Frontal airbags Yes
Side torso / seat airbags Yes
Seat belt pretensioners Yes
Document 10231037
Complaint Traffic Light View is intermittently inoperable after updating the MBUX Multimedia System (A26/17) to E316.5. Cause Previously available MBUX software release. Remedy A new software remedy is currently available. Please update the head unit software to version E329.5 or newer.
Source: NHTSA Office of Defects Investigation. Checked Oct 27, 2026. Records match 2023 Mercedes-benz GLC, not a specific VIN.
Dealer-listed features 108
Collision Avoidance
Backup Camera
Rear Cross Traffic Alert
Parking Assist
Side-Impact Air Bags
Bluetooth
AWD
Cruise Control
Remote Cargo Access
Push Start
Remote Start
Homelink
Keyless Entry
Android Auto
Apple Car Play
Heated Seats
Power Seats
Leather Seats
Navigation System
Panoramic Sun Roof
Sunroof/Moonroof
Alloy Wheels
Panoramic Moonroof
Interior 25
Heated driver and front passenger seats
MB-Tex leatherette front seat upholstery
Driver seat power reclining, lumbar support, cushion extension, cushion tilt, fore/aft control and height adjustable control
MBUX Profile Authentication fingerprint recognition for memory settings
Dual-zone front climate control
Voice-activated climate control
Automatic climate control
Climate control ionization
Leather steering wheel
Power tilting steering wheel
Power telescopic steering wheel
Power front seat head restraint control
MB-Tex leatherette rear seat upholstery
Cabin air filter
Rear under seat climate control ducts
REST residual heat recirculation
Rear console climate control ducts
Bucket front seats
Driver seat with 10-way directional controls
Front seat center armrest
Front passenger seat with 10-way directional controls
Driver seat with 4-way power lumbar
Front passenger seat with 4-way power lumbar
Rear bench seat
Fold forward rear seatback
Exterior 21
Roof rails
18 x 8-inch front and rear machined w/painted accents aluminum wheels
P235/60HR18 AS BSW front and rear tires
Rear lip spoiler
Compact spare tire with aluminum wheel
Spare tire mounted under the cargo floor
4 doors
Galvanized steel/aluminum body panels with side impact beams
Body-colored front bumper
Body-colored rear bumper
Black wheel well trim
Black grille with chrome accents
Aluminum side window trim
Chrome door handles
Monotone paint
Standard style side mirrors
Body-colored door mirrors
Chrome front and rear bumper inserts
Black rear bumper rub strip
Black windshield trim
Black rear window trim
Mechanical 25
Full-time AWD
2L I-4 direct injection, DOHC, variable valve control, intercooled turbo, premium gasoline, engine with 255HP
2L I-4 DOHC
Regenerative brakes
DYNAMIC SELECT driver selectable steering effort
ECO Start/Stop auto stop-start engine
Intercooled turbo
9-speed automatic
DYNAMIC SELECT selectable mode transmission
Sequential shift with steering wheel controls
Automatic
4MATIC all-wheel drive
Speed sensitive power steering
Lock-up transmission
Front mounted engine
Spark ignition system
Variable intake manifold
Longitudinal mounted engine
Aluminum engine block
Aluminum cylinder head
Overdrive transmission
Transmission oil cooler
Engine Configuration: I4
Hybrid
V traction battery: 48
Entertainment 14
Primary monitor touchscreen
Bluetooth wireless audio streaming
External memory control
MBUX voice activated audio controls
AM/FM/digital/satellite prep
2 total number of 1st row displays
11.9 inch primary display
Standard grade speakers
Graphic audio equalizer
Speed sensitive volume
8 speakers
Seek scan
Radio data system (RDS)
Window grid audio antenna
Safety features
Yes = VIN reported. Standard = manufacturer’s model guide. Optional = installation unconfirmed. Tap ⓘ for details.
Active Safety & Crash Avoidance
Automatic emergency braking (AEB) Yes
Forward collision warning (FCW) Yes
Blind-spot warning (BSW) Optional
Lane-keeping assist (LKA) Yes
Lane-departure warning (LDW) Yes
Rear cross-traffic alert Dealer reported
Pedestrian & cyclist detection Partial
Anti-lock brakes (ABS) Yes
Electronic stability control (ESC) Yes
Brake assist Yes
Traction control Yes
Adaptive cruise control (ACC) Optional
Lane centering assistance Optional
Backup / rearview camera Dealer reported
Adaptive headlights Yes
Passive Safety & Structural Protection
Frontal airbags Yes
Side torso / seat airbags Yes
Seat belt pretensioners Yes
Additional reported safety equipment · 36 +
Seat beltsManufacturer reported · Manual
Blind-spot interventionOptional
Pedestrian alert soundStandard
Tire-pressure monitoringManufacturer reported · Direct
Daytime running lightsStandard
Automatic high-beam switchingStandard
Low-beam headlightsManufacturer reported · LED
Rear visibility systemStandard
Rear automatic emergency brakingStandard
Automatic reverse systemStandard
Collision AvoidanceDealer listed
Parking AssistDealer listed
Side-Impact Air BagsDealer listed
Power front seat head restraint controlDealer listed
PARKTRONIC w/Active Parking Assist front and rear parking sensorsDealer listed
LED daytime running lightsDealer listed
LED brake lights
Equipment does not establish crash performance. Driver assistance requires an attentive driver. Confirm optional equipment and connected-service activation with the dealer. Manufacturer data: NHTSA VIN decode, checked Oct 26, 2026.